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Little CouCou Privacy Policy

Privacy Policy

Last Updated: [Sept 11, 2025]

At Little CouCou, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website, www.littlecoucou.com (the “Site”).

1. Information We Collect

When you interact with our Site, we collect:

  • Personal details you provide (name, billing and shipping address, payment information, email, and phone number).

  • Order details (items purchased, gift notes, delivery instructions).

  • Device and browsing information (IP address, browser type, pages visited, cookies, analytics data).

  • Marketing preferences (when you subscribe to emails or SMS updates).

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders, including shipping and payments.

  • Communicate with you about your order or inquiries.

  • Provide customer support.

  • Improve our website, services, and customer experience.

  • Send marketing emails and SMS (with your consent).

  • Analyze performance through Google Analytics and Meta Pixel.

3. Sharing Your Information

We do not sell your personal information. We may share it with trusted third parties who help us operate our business, including:

  • Shopify (e-commerce platform).

  • Payment processors (Shopify Payments, Shop Pay, Afterpay).

  • Shipping carriers (USPS, UPS, DHL).

  • Marketing and analytics partners (Klaviyo, Google Analytics, Meta Pixel).

4. Cookies & Tracking

We use cookies and similar technologies to:

  • Keep your cart updated.

  • Improve website functionality.

  • Analyze traffic and marketing effectiveness.

You can disable cookies in your browser, but this may affect site functionality.

5. International Customers (EU/UK)

If you are located in the European Union or United Kingdom, your personal information may be transferred outside of your country, including to the United States. By using our Site, you consent to this transfer.

Your Rights (GDPR/UK GDPR):

  • Access the personal data we hold about you.

  • Request correction or deletion.

  • Object to or restrict processing.

  • Request data portability.

  • Withdraw consent to marketing at any time.

To exercise your rights, contact us at info@coucou-boston.com.

6. California Privacy Rights (CCPA)

If you are a California resident, you have the right to request:

  • The categories and specific personal information we collect.

  • Deletion of your personal data (subject to legal requirements).

  • Opt-out of the sale or sharing of personal data (we do not sell data).

7. Data Retention

We retain your information for as long as necessary to fulfill the purposes described in this Policy, unless a longer retention period is required by law.

8. Children’s Privacy

Our Site is directed to adults purchasing gifts for children. We do not knowingly collect personal information from children under 13. If we learn that we have inadvertently collected such data, we will delete it immediately.

9. Changes

We may update this Privacy Policy from time to time. Updates will be posted here with a revised “Last Updated” date.

10. Contact Us

If you have any questions, requests, or concerns about this Privacy Policy, please contact us at:

Little CouCou
Email: info@coucou-boston.com

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